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Support Hours

Monday – Saturday

9:00 AM – 7:00 PM IST

WhatsApp responses typically within 15 minutes

FAQ

Common Questions

Everything you need to know about our products, shipping, and support. Can't find an answer? We're a WhatsApp message away.

Orders & Shipping

Standard shipping across India takes 3–5 business days. Express delivery (1–2 days) is available for select pincodes. Once your order is dispatched, you'll receive a tracking link on WhatsApp.

Yes, we deliver to 27,000+ pincodes across India including Tier-2 and Tier-3 cities. For remote areas, delivery may take an additional 1–2 days.

Returns & Warranty

We offer a 7-day no-questions-asked return policy on all products, provided they are unused and in original packaging. Initiate your return via WhatsApp or our query form and we'll arrange a pickup.

Our 12-month warranty covers manufacturing defects, hardware failures, and performance issues under normal usage. Physical damage, liquid damage, and misuse are not covered. Warranty claims are processed within 3–5 business days.

Simply WhatsApp us with your order ID and a short video or photo of the issue. Our support team will guide you through the replacement or repair process — typically resolved within 48 hours.

Bulk & Business

Absolutely. We have special pricing tiers for bulk orders of 10+ units with additional discounts at 50+ and 100+ unit thresholds. Fill out our query form or WhatsApp us with your requirements for a custom quote.

Yes, we offer private label and co-branding solutions for businesses. Minimum order quantities apply. Reach out via our query form with your brand details and we'll connect you with our B2B team.

Products

Most of our accessories (cables, chargers, power banks) are universally compatible. Model-specific products like cases and screen protectors are clearly labeled with compatible devices on the product page.

All our chargers and cables are BIS certified (Bureau of Indian Standards) and meet international safety standards. Our fast-charging accessories are certified by the relevant protocol authorities (PD, QC, VOOC etc.).

Payments

We accept UPI (GPay, PhonePe, Paytm), all major debit/credit cards, net banking, EMI options, and Cash on Delivery (COD) for eligible pincodes.

Still have questions?

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Avg. response time · under 15 minutes

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